JOB DESCRIPTION

  • To design, implement, management, maintain key business applications, servers, storage, and/or network infrastructure.
  • To support end users, maintain security infrastructure, research new technology, plan and coordinate system utilisation, perform capacity planning.
  • To investigate and analyse system requirements and develop system specifications including identification methods, solutions.
  • To provide project leadership in order to provide a high level of service to the customers of the department.


AREAS OF EXPERTISE

  • Domain Management (DNS, AD, LDAP, GPO, CA, Security).
  • Network (SAN Switch Management, Vmware Network Management, Maintenance, Network Basics, Security).
  • E-mail Services (Exchange Server 2013 – 2016, SMTP, Mail Gateway Management).
  • Storage Basic Management, File Services (File Server, NAS, SAN, vSAN).
  • Server Management (MS Windows 2008/2012/2016, Linux Basics).
  • Application Management (IIS, FTP, NPS, DHCP, WSUS, Powershell, Basics Dynamics AX Servers.
  • Virtualization Technologies (Vmware – XenServer – Hyper-V, Application&Desktop Virtualization (Citrix XenDesktop - XenApp)).
  • Mobile Device Management.
  • Backup Management (EMC Avamar - Datadomain & Veeam Backup and Replication).
  • Knowledge Disaster Recovery.

 

KEY RESPONSIBILITIES

  • Design, implement, troubleshoot and administer servers, applications and infrastructure.
  • Provide second and third tier help desk support for employees.
  • Provide on-call support to as required.
  • Act as project manager for system implementations and changes.
  • Develop and implement training and instruction programmes for users on the use of key systems.
  • Ensure systems are installed and maintained to adhere to best practices in security.
  • Ensure records for equipment inventory, licences, and contracts are properly maintained.
  • Maintain software/hardware licensing and contracts.
  • Research new technology products to enhance company operations.
  • Communicates with employees at all levels of the organization, oftenin English, on relevant issues.
  • Communicates and negotiates with vendors.
  • Adheres to best practices, standard operating procedures, and safety regulations.

KEY SKILLS, EXPERIENCE AND EDUCATION

  • At least five years of experience in system and/or network administration.

  • Degree in computer sciences or a related field, or equivalent experience.

  • Microsoft Certified System Engineer certificate is preferred.

  • Ability to stay abreast to technology: new and emerging developments in the field of servers, programming, networking and telecommunications.