Design defect or something else: What's plaguing Boeing planes?

American aircraft manufacturer faces safety issues, with recent events in Türkiye and Senegal sparking concern among aviation experts and whistleblowers.

A general view of a Boeing 767 BA.N cargo plane, that landed at Istanbul Airport on Wednesday without deploying its front landing gear but managed to stay on the runway and avoid casualties.  / Photo: Reuters
Reuters

A general view of a Boeing 767 BA.N cargo plane, that landed at Istanbul Airport on Wednesday without deploying its front landing gear but managed to stay on the runway and avoid casualties.  / Photo: Reuters

Boeing has been in the headlines lately following a series of problems with its aircraft, with the most recent incidents in Türkiye and Senegal.

The episodes, which follow a near-disastrous panel blowout on an Alaska Airlines jet in January, point to production and maintenance issues, say experts, who don't see an obvious pattern behind the myriad incidents.

Rash of incidents

The US plane maker has been under scrutiny since January 5, when a Boeing 737 MAX 9 operated by Alaska Airlines made an emergency landing after a fuselage panel blew out, somehow avoiding serious injuries in an incident that safety officials say could have been catastrophic.

United Airlines has experienced recent issues on various flights involving Boeing planes, as has Southwest Airlines, which in early April had an engine fire on one flight.

On Thursday, a Boeing 737-300 skidded off a runway in Senegal, resulting in 11 injuries, including four that were serious.

That followed a Wednesday incident in Istanbul in which a Boeing 767 cargo plane belonging to FedEx landed on its nose after its front landing gear failed to deploy.

Such a confluence of incidents is "pretty rare" within air travel, said aviation expert Bertrand Vilmer, who described the myriad "abnormal" problems as reflecting "an alignment of unfavourable planets."

Alternative causes

Aviation experts usually look to three possible explanations for problems.

There can be a design defect, as with the two fatal crashes on 737 MAX jets in 2018 in Indonesia and 2019 in Ethiopia that involved a flaw in a flight stabilising system.

Aviation watchers have pointed to a production defect as the likely source of the Alaska Airlines incident, which entailed a Boeing 737 MAX 9 that had only been delivered in October.

A preliminary report by the National Transportation Safety Board published in February found that four bolts meant to help secure the panel that blew off were missing.

A third possible cause would be insufficient maintenance.

While design and production are the responsibility of the plane maker, the airline is in charge of keeping up the plane once it receives it.

"Once the aircraft is delivered, Boeing has nothing to do with it anymore" in relation to maintenance, said Richard Aboulafia of AeroDynamic Advisory.

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Safest form of transport?

Notwithstanding the recent spate of incidents, aviation experts point to a strong safety record overall.

"We haven't had a single casualty in the entire US airline industry in way over a decade, despite millions of people flown," said Aboulafia. "That's incredible."

Aboulafia calls modern flying "the safest form of transport ever created by people," noting that "everyday, hundreds of people get killed on the roads."

Boeing's rival, Airbus, has not been completely spared of difficulty. Hundreds of planes produced by the European company are being taken out of service to check for microscopic "contamination" of metals in engines made by Pratt & Whitney.

Airbus also had a public dispute with Qatar Airways involving the degradation of exterior plane surfaces.

But there have been fewer such issues at Airbus and not one incident that drew a comparable level of attention as Alaska Airlines, experts said.

"Every incident that has occurred on Boeing airplanes this year has made headlines, suggesting that Boeing airplanes are unsafe, " said a note from equity research firm Bernstein.

"The reality is that the number of incidents in the US on Airbus and Boeing airplanes so far this year is proportional to the number of airplanes in the fleets of US carriers."

The US commercial fleet currently has about 4,800 planes, with about 60 percent Boeing planes, according to Cirium, an aviation analytics firm.

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What are Boeing whistleblowers saying

A former quality inspector at Spirit AeroSystems, Boeing's primary supplier, has claimed that plane bodies produced by the firm frequently left the factory with significant defects.

Santiago Paredes, who worked for the Kansas-based firm from 2010 to 2022, told BBC in an exclusive interview published on Thursday that he frequently discovered as many as 200 flaws in components prepared for delivery to Boeing.

He claimed that his attempts to address these concerns often caused production delays, earning him the nickname "showstopper."

"I was finding a lot of missing fasteners, a lot of bent parts, sometimes even missing parts," he claimed. Spirit said it "strongly disagreed" with the allegations. "We are vigorously defending against his claims," said a spokesperson for the firm.

In April, a Boeing whistleblower, Sam Salehpour, testified at a congressional hearing that the company had taken manufacturing shortcuts to turn out 787s as quickly as possible that could lead to jetliners breaking apart.

Salehpour has claimed that Boeing failed to adequately shim, or use a thin piece of material to fill tiny gaps in a manufactured product, an omission that could cause premature fatigue failure over time in some areas of the Boeing 787 Dreamliner.

In March, John Barnett, a former Boeing employee who had reportedly raised concerns about the company's production issues, was found dead of an apparent suicide, according to authorities in South Carolina.

Barnett had worked at Boeing for 32 years before leaving the company in 2017, according to the BBC, which previously reported on his efforts to raise issues about the company's production issues.

Barnett was a quality manager at Boeing. He had "exposed very serious safety problems with the Boeing 787 Dreamliner and was retaliated against and subjected to a hostile work environment," his attorneys said.

Barnett had spoken to media outlets following the January 5 incident on a Boeing 737 MAX 9 plane, when a panel blew out while the flight was in mid-air, exposing passengers to the outside air that required an emergency landing.

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